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TERMS OF USE

The domain name www.meraloha.com (hereinafter referred to as “Website”) is owned by Woodapple Resources Private Limited (hereinafter referred to as Woodapple Resources), a company incorporated under the Companies Act, 2013 having its registered office at 139, First Floor, Sch. No. 114, Part-I, Indore-452010, Madhya Pradesh, India

For the purpose of these Terms of use, wherever the context so requires “you”, “yourself”, “client” or “user” or similar terminology are all in use in reference to the individual user of this Website. The terms “we”, “us”, “our”, “ours” shall refer to Woodapple Resources.

Woodapple Resources provides its services to you subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the “Terms”). In addition, when you use any www.meraloha.com service, you will be subject to the rules, guidelines, policies, terms, conditions and documents applicable to such service, and they are incorporated into these Terms by this reference.

By mere use of the Website, you shall be contracting with Woodapple Resources and these Terms including the policies represent a binding contract between you and us. Therefore, you should read these Terms carefully before you start to use the Services. Woodapple Resources retains the right to deny access to anyone who we believe has violated any of these Terms.

ACCESSING, BROWSING OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO YOU ARE ADVISED TO READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

CHANGES TO THESE TERMS

We reserve the unilateral right to revise these Terms from time to time and at any time at our sole discretion and without providing any intimation to you. We will post the new version of these Terms or any policies on this Website and any change or modification to these Terms shall be effective immediately from the date of such upload of the revised Terms on the Website. Your continued use of the Website following the modifications to the Terms and policies constitutes your acceptance of the modified Terms and conditions whether or not you have read them and shall be binding on you. For this reason, you are advised to frequently review these Terms, and other policies.

CHANGES TO WEBSITE

In order to optimize and improve your experience, we may update the Website from time to time, and may change the content, display or form at any time without prior notice. We do not guarantee that the Website, or any content provided or displayed on it, will be free from errors or omissions. Further, we are under no obligation to update the Website or any of the content provided on it.

ELIGIBILITY

You must be 18 (eighteen) years or older and capable of entering into a legally binding agreement (as per the Indian Contract Act, 1872) in order to use Website. If you are under 18 (eighteen) years of age, you may use this Website only under the guidance of a parent or guardian.

TERMS OF SERVICES

Registration and Information

In order to use Website and avail the services, you are required to sign up by creating an account. The account information will not be used for any other purpose except with your prior consent. You must read, agree with and accept all of the terms and conditions contained in these Terms, including the Privacy policy. You will be responsible for maintaining confidentiality of your account, password, and restricting access to your computer, and you hereby accept responsibility for all activities that occur under your account and password.

During the registration process you are also required to submit your personal information, which may include information relating to your name, age, gender, mobile device, location etc. You agree that the information provided by you upon registration and at all times thereafter will be true, accurate, current, and complete. You agree to maintain and update this information to keep it true, accurate and complete at all times while using Website and availing the services. You also acknowledge that the information you provide, in any manner whatsoever, is not confidential or proprietary and does not infringe any rights of a third party in whatsoever nature.

The user can subscribe for the services after the payment of the requisite fees.

If you are accessing, browsing, and using the Website or availing the services on someone else’s behalf, you represent that you have the authority to bind that person to all the terms and conditions herein. In the event that the person refuses to be bound as the principal to these Terms, you agree to accept liability for any harm cause by any wrongful use of the Website resulting from such access or use of the Website in whatsoever nature.

If you know or have reason to believe that the security of your account has been breached, you should contact us immediately at the ‘Contact Information’ [DG1] provided on the Website. If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Woodapple Resources.

Prohibited Uses

 You shall not use the Website for any illegal, unlawful, unauthorized or prohibited purposes (“Prohibited Uses”) nor may you, in the use of the Website, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws). You will comply with all applicable laws, rules and regulations in your use of the Website. In the event you use Website for any Prohibited Uses, we reserve the right to immediately and without notice, suspend/delete your account and ban you from accessing Website in future.

We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in Woodapple Resources best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Website. The information provided to us shall be maintained by us in accordance with our Privacy Policy.

USER CONTENT

The information, photo, image, chat communication, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us ("User Content"), are entirely your responsibility and we will not be held responsible, in any manner whatsoever, in connection to the User Content.

You agree to not encourage or assist or engage others as well as yourself in transmitting, hosting, displaying, uploading, modifying, publishing transmitting, updating or sharing any information that:

  • belongs to another person and to which the user does not have any right to;
  • is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • harm minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

You hereby acknowledge that Woodapple Resources has the right (but not the obligation) in its sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, Woodapple Resources has the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and further reserves the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

We shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. Woodapple Resources does not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by Woodapple Resources. You understand that by using the Site, you may be exposed to User Content that is offensive or objectionable to you. Under no circumstances will Woodapple Resources be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against Woodapple Resources for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

If you wish to delete your User Content on our Site or in connection with our mobile applications, please contact us by email at office@woodappleresources.com and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Website and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 30 business days to process your deletion request.

TERMINATION

These Terms are effective unless and until terminated by either you or Woodapple Resources.

You agree that Woodapple Resources, in its sole discretion, for any or no reason, and without penalty or notice, may suspend or terminate your account (or any part thereof) or your use of the Website at any time.

You agree that any termination of your access to the Website or any account you may have or portion thereof may be without prior notice, and you agree that Woodapple Resources will not be liable to you or any third party for such termination.

Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies that Woodapple Resources may have at law or in equity.

Upon termination for any reason of the Terms by either you or Woodapple Resources, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the Terms of Use or otherwise. Any such termination of these Terms shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms.

If the user deactivates his account or his account has been terminated, the user shall not be entitled for refund for the subscription of services. Also the user data assoiated with his/her account will be deleted post deactivation or termination of his accounts. Mera Loha keeps the right to terminate any user account the information associated with that account is inappropriate or false content.

INDEMNIFICATION

You agree to defend and indemnify and hold Woodapple Resources and its affiliates, contractors, employees, officers, directors, agents and third party partners harmless from any and all claims, damages, losses, costs and expenses, including without limitation, legal fees and expenses, caused by or arising out of claims based upon your actions or inactions or related to your use or misuse of  the website, any violation of these or any of the covenants made by you herein, which may result in any loss or liability to Woodapple resources or any third party.

DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY

The Website is presented “as is” and “as available” basis without any warranty or condition, express, implied or statutory. Neither we nor our affiliates, partners, directors, employers, agents, licensors or suppliers make any representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or this Website or any of the content, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, neither we nor our holding, subsidiaries, affiliates, partners, or licensors will be responsible or liable [whether in contract, tort (including negligence) or otherwise] under any circumstances for any (a) interruption of business; (b) access delays or access interruptions to the site; (c) data non-delivery, loss, theft, mis delivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; (e) viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites; (f) any inaccuracies or omissions in content; or (g) events beyond the reasonable control of Woodapple Resources. We make no representations or warranties that defects or errors will be corrected.

You agree that in no event will Woodapple Resources or its affiliates, directors, employees, agents, licensors, partners, suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to:

  • these Terms;
  • the Website; or
  • your use or inability to use the Website.
  • Woodapple Resources does not warrant that the access or usage of the website will be uninterrupted, timely, secure, or error free.
  • Woodapple Resources does not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.

You agree that no claims or action arising out of, or related to, the use of the site or these Terms and conditions may be brought by you more than one (1) year after the cause of action relating to such claim or action arose. If you have a dispute with us or are dissatisfied with the site, termination of your use of the site is your sole remedy. we have no other obligation, liability, or responsibility to you.

This disclaimer constitutes an essential part of this Terms of use.

INTELLECTUAL PROPERTY RIGHTS

All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by Indian and international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. The compilation of all content on Website is our exclusive property, and is protected by laws of India and international copyright and database right laws. All software used on Website is also our exclusive property, or the property of our affiliates or software suppliers, and is protected by Indian and international copyright, authors’ rights law and other intellectual property rights. You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

LICENSE TO USE WEBSITE

We grant you a limited license to access and make personal use of, website but not to modify it, or any portion of it, except with our written consent. This license does not include any resale or commercial use of the Website or its contents; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of another user, or any use of data mining, robots or similar data gathering and extraction tools.

Website or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our express written consent.  

 CANCELLATION POLICY & REFUND POLICY

Once you subscription of any premium services or advertisements starts you can't get a refund for any payments you have already made. If you don't want to continue subscription you can cancel your subscription. Post cancellation your Subscription services will be suspended. The cancellation amount willbe refunded back in the form of points first and later you can redeem the points. The amount of GST will not be refunded. The process of refund will be processed right from the withdrawal points request received by us and the amount will be refunded within 1 month from the date of request received. 

PRIVACY

By using the website, you agree to our Privacy Policy https://meraloha.com/privacy-policy, the Terms of which are incorporated into, and form a crucial part of, these Terms. Our Privacy Policy sets out the Terms on which we process any personal or financial data we collect from you, or that you provide to us. Our Privacy Policy shall also apply to your use of Website and by using Website, you consent to such processing and you warrant that all data provided by you is accurate.

GOVERNING LAW AND JURISDICTION

These Terms are governed and construed in accordance with the laws of India. You agree, as we do, to submit the exclusive jurisdiction of courts of Indore, Madhya Pradesh.

GRIEVANCE OFFICER

The name and contact number of our grievance officer is mentioned below:

Grievance officer

Name – Mr. Anuj Agrawal

Contact no. - 9009503613

Email id –  Office.meraloha@gmail.com

The Grievance office can be contacted to report abuse or to complain against any content posted, transmitted, published, updated or shared on the Website and to report unauthorised use of the Website.